Terms and Conditions

Welcome to Basukiya Manage By Vishwakarma Traders. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General Information

Basukiya is an ecommerce platform based in Mathura–Vrindavan, offering products related to devotional, cultural, and lifestyle categories.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old

You are legally capable of entering into binding contracts

3. Product Information

We try to ensure that product descriptions, images, and prices are accurate. However:

Slight variations in color/design may occur.

Prices may change without prior notice.

We reserve the right to cancel any order due to pricing or stock errors.

4. Orders & Payments

Orders are confirmed only after successful payment.

We accept payments via secure payment gateways (UPI, Cards, Net Banking, etc.).

In case of payment failure, the order will not be processed.

5. Shipping & Delivery

Delivery timelines may vary depending on location.

Basukiya is not responsible for delays caused by courier partners or unforeseen circumstances.

Customers must provide accurate shipping details.

6. Cancellation & Refund Policy

Orders can be cancelled before dispatch.

Once shipped, cancellation may not be possible.

Refunds (if applicable) will be processed within 5–7 working days to the original payment method.

(If you want, I can make separate Refund Policy page also.)

7. Returns & Exchanges

Returns are accepted only for damaged or incorrect products.

Customers must notify us within 48 hours of delivery.

Product must be unused and in original packaging.

8. Intellectual Property

All content on this website including:

Logo

Images

Text

Design

is the property of Basukiya and may not be copied or reused without permission.

9. Limitation of Liability

Basukiya shall not be liable for:

Indirect or incidental damages

Loss of data or business interruption

Delays due to third-party services

10. Privacy

Your personal information is handled as per our Privacy Policy.

11. Governing Law

These terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Mathura, Uttar Pradesh.